Privacy Policy

Privacy policy

​1. Information and purposes

Kimbo Logistics handles personal information relating to enquiries, freight forwarding, customs clearance, local delivery and its website and client portal. Information may include names, company details, contact and delivery addresses, shipment records, uploaded documents, correspondence, IP address, device information and website usage. We use relevant information to respond to enquiries, arrange and track shipments, process documents, communicate updates, maintain accounts, protect our systems and meet legal obligations. Processing must have a lawful basis under applicable Seychelles data protection law, such as required consent, contractual necessity or legal obligations. We request consent separately where required; website use alone is not blanket consent.

2. Sharing and international shipments

We do not sell or rent your personal data. Necessary information may be shared with carriers, freight partners, delivery operators, customs and other authorities, and technology providers supporting our services, including Wix for this website. International shipments and technology services may require processing outside Seychelles. Such transfers must meet applicable legal requirements and appropriate safeguards. Share only documents needed for your shipment and ensure you are authorised to provide another person's information. External websites have their own policies.

3. Security and retention

We use reasonable administrative, technical and organisational safeguards to protect information. No online system can guarantee absolute security. Keep portal credentials confidential and contact us if you suspect misuse. Records are kept only as long as needed for the service, applicable customs, tax and other legal duties, or legitimate dispute resolution, and should then be securely deleted or anonymised. Different records may require different retention periods. Contact us for information about a particular record.