Privacy Policy for Kimbo Logistics
Kimbo Logistics (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.kimbologistics.com, and use our services.
This policy applies to all users of our website and digital services, including the customer portal, shipment tracking, driver tracking, document uploads, and delivery note systems.
1. Information We Collect
We may collect and process the following types of personal and business information:
– Identification information (name, company name)
– Contact information (email address, phone number)
– Shipment and logistics data (delivery details, addresses, tracking information)
– Documents uploaded through our platform
– Technical data (IP address, browser type, device information)
– Usage data (interaction with our website and systems)
2. How We Use Your Information
We use the information we collect for the following purposes:
– To provide and operate our logistics services
– To manage shipments, deliveries, and tracking
– To communicate with clients regarding services and updates
– To improve our website, systems, and user experience
– To maintain security and prevent fraud or misuse
– To comply with legal and regulatory obligations
3. Legal Basis for Processing
Where applicable under international standards (including GDPR principles), we process personal data based on:
– Performance of a contract
– Legitimate business interests
– Compliance with legal obligations
– User consent, where required
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share information with:
– Service providers and partners involved in logistics operations
– IT and system providers supporting our platform
– Government authorities, regulators, or customs where legally required
– Third parties where necessary to complete delivery services
All such sharing is limited to what is necessary for operational or legal purposes.
5. Data Storage and Security
We implement reasonable administrative, technical, and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security of data transmitted via the internet.
6. Data Retention
We retain personal data only for as long as necessary to:
– Fulfill the purposes outlined in this policy
– Meet legal, tax, and regulatory requirements
– Resolve disputes and enforce agreements
7. Your Rights
Depending on your jurisdiction, you may have the right to:
– Request access to your personal data
– Request correction of inaccurate information
– Request deletion of your data (where applicable)
– Object to or restrict certain processing
– Withdraw consent where processing is based on consent
Requests can be made using the contact details below.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze usage, and improve functionality.
You may control or disable cookies through your browser settings; however, this may affect certain features of the website.
9. Third-Party Services
Our website may include third-party tools, integrations, or links. We are not responsible for the privacy practices or content of third-party services.
10. International Data Transfers
As a logistics provider operating internationally, your data may be transferred and processed in countries outside Seychelles. We take reasonable steps to ensure appropriate safeguards are in place.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Kimbo Logistics shall not be liable for any indirect, incidental, or consequential damages arising from:
– Unauthorized access to or use of your data
– Data breaches beyond our reasonable control
– Errors, interruptions, or delays in digital services
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of our website constitutes acceptance of such updates.
13. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:
Email: info@kimbologistics.com
Address: Carrefour Des Arts Building, Victoria, Mahe, Seychelles